Last updated: 14 August 2026

Terms of Service

These Terms of Service (“Terms”) govern your use of the Assizme platform (“Assizme,” “we,” “us,” or “our”), including our website and all related tools and features (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements and that you are authorized to act on behalf of the business you represent.

2. Account Registration

To access the Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3. Subscription & Payment

  • Subscription Plans: Plan pricing, inclusions, and billing cycles are as published on our website at the time of purchase. All prices are in Singapore Dollars (SGD) and exclude GST unless stated otherwise.
  • Welcome Discount: New companies may receive introductory discounts as stated at checkout, limited to one claim per company.
  • Plan Allowances & Top-ups: Monthly plan allowances (such as message tokens) reset each billing cycle and do not roll over. Top-ups, where offered, remain valid as described at the time of purchase.
  • Cancellation: You may cancel your subscription at any time by contacting us. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial months or unused allowances unless required by law.
  • Custom Solutions: Custom and project-based solutions are provided under separate scoped agreements. Pricing, term length, and cancellation terms are agreed during onboarding.
  • Late Payments: We reserve the right to suspend or terminate your access to the Service if payment is not received within 14 days of the due date.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws, including Singapore's Personal Data Protection Act (PDPA) and anti-spam regulations.
  • Send unsolicited or bulk messages through our messaging features without proper opt-in consent from recipients.
  • Attempt to gain unauthorized access to any part of the Service, other accounts, or computer systems.
  • Use the Service to transmit viruses, malware, or any other malicious code.
  • Violate the terms, policies, or acceptable use standards of any third-party channels or services we integrate with.
  • Resell, sublicense, or commercially exploit the Service without our express written permission.

5. Third-Party Messaging

Our Service may include messaging capabilities delivered through third-party providers. You acknowledge that:

  • Message delivery depends on third-party messaging infrastructure and policies, over which we have no control.
  • Messages are sent on your behalf through our messaging service. You are responsible for ensuring you have proper consent from recipients.
  • You must comply with the applicable policies of any messaging channels used.
  • Rate limits, content restrictions, or suspensions may be imposed for policy violations.
  • We are not liable for messages blocked, delayed, or filtered by messaging providers or telecommunications carriers.

6. Data & Privacy

Your use of the Service is also governed by our Privacy Policy. You retain ownership of all data you upload to the Service (such as customer records and operational data). By using the Service, you grant us a limited license to process this data solely for the purpose of providing the Service to you.

We implement industry-standard security measures to protect your data. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

7. Intellectual Property

The Service, including its design, code, branding, and documentation, is owned by Assizme and protected by Singapore and international intellectual property laws. You may not copy, modify, distribute, or create derivative works of the Service without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Assizme shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service. Our total liability for any claim shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Service Availability

We strive to maintain high uptime but do not guarantee uninterrupted access to the Service. We may perform scheduled maintenance with reasonable notice. We reserve the right to modify or discontinue features of the Service at any time.

10. Termination

We may suspend or terminate your account immediately if you breach these Terms, violate applicable laws, or engage in conduct that harms our reputation or other users. Upon termination, your right to access the Service ceases immediately. We may retain your data for up to 30 days after termination for compliance purposes.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Singapore. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.

13. Contact

For questions about these Terms, please contact us at:

Assizme
Email: hello@assizme.com
Singapore